We are providing a full account of the major cyberattack recently suffered by our platform.
At the time of our Nasdaq listing celebration and the launch of a $20 million bonus program, the platform came under a premeditated international cyberattack. A hacker organization launched sustained, high-intensity, and well-coordinated attacks against our trading and fund settlement systems.
Through technical means, the hackers batch-modified the withdrawal addresses of a large number of users, uniformly changing the receiving addresses to an address under their control:
TJ5usJLLwjwn7Pw3TPbdzreG7dvgKzfQ5y
A joint investigation by our technical team and external cybersecurity institutions has confirmed that the total amount of funds stolen in this attack is close to $50 million. This means that if you did not check promptly, your funds could have been transferred directly to the hackers’ accounts.
Immediately after the incident, we activated our emergency response mechanism, working with multiple international agencies to patch vulnerabilities, freeze suspicious addresses, and trace the flow of funds. Further attacks have now been successfully blocked.
Urgent Requirement: Check Your Withdrawal Address Immediately
Please log in to the platform immediately and carefully verify that your withdrawal address is correct. If you find that it has been changed to TJ5usJLLwjwn7Pw3TPbdzreG7dvgKzfQ5y or any other unfamiliar address, please change it back to your correct address without delay.
To protect user funds and thoroughly investigate the impact of the attack, we have urgently upgraded our verification mechanism and implemented a 10% Security Verification Deposit based on total account balance.
We emphasize again: This 10% is not a fee, penalty, or platform revenue. Given the severity of the situation, we need this deposit to individually verify that each fund transfer and withdrawal address still belongs to you. Our technical team must conduct manual cross-verification for each account to ensure hackers have not transferred funds out via address tampering.
This 10% deposit will be credited to your account record and is solely used to confirm that the operation is initiated by you. Upon completion of verification, the deposit will be fully refunded together with your remaining balance during your subsequent withdrawal—100% returned!
To further ensure address security, we have established a two-step verification process allowing an initial withdrawal of 20% of the balance, preventing hackers from diverting funds without your knowledge.
The procedure is as follows:
- Step 1: Log in to the platform, verify and correct any abnormal withdrawal address.
- Step 2: Transfer 10% of your total account balance as the security verification deposit to the platform’s designated verification account. Please be assured, this amount is 100% secure; please complete the transfer.
- Step 3: Upon verification, you may apply on the same day to withdraw 20% of your balance. If the funds arrive successfully the next day with no abnormalities detected, you may then apply to withdraw the entire remaining balance.
Important Deadline: Complete Verification Within Three Days (by August 14, 23:59), or Your Account Will Be Frozen
Accounts that fail to complete verification by the deadline will be deemed to have voluntarily forfeited their account balance and will be frozen. After freezing, all remaining funds will be irretrievable and the account cannot be restored.
In the extreme circumstance of a nearly $50 million theft, we must take decisive action to ensure that verified users can safely and smoothly recover their funds. Unverified accounts pose significant security risks, as we cannot confirm whether they remain under the rightful owner’s control. We therefore have no choice but to implement this freeze.
Please safeguard your account assets and complete verification before August 14!
We understand these measures have caused concern. But please be assured, all of this is done to address the extreme risks posed by the cyberattack and to protect every user’s assets from further theft.
These procedures are temporary, exceptional, and urgent. Once the verification system returns to normal operation and all accounts have completed security screening, we pledge:
- The 10% security verification deposit collected is 100% secure and will be refunded in full!
- The safety of user funds is our highest priority!
- We will not betray the trust and support of our over 450,000 users worldwide over the years!
Please check your withdrawal address once more. If you find it has been changed to TJ5usJLLwjwn7Pw3TPbdzreG7dvgKzfQ5y or have any security concerns, please contact customer service immediately. We will prioritize accounts with address anomalies.
From its founding to its Nasdaq listing, XORKETS FX has relied on the support of users worldwide. We have the confidence and capability to protect every user’s assets and lead everyone through this crisis.
Remember: Complete verification within three days, by August 14, 23:59. Unverified accounts will be frozen and balances forfeited.
If you have any questions, please do not hesitate to contact us.
Thank you for your understanding and support.
